Follow these steps to cancel your student accommodation or student housing booking with amber:
Step 1: Create a Cancellation Ticket
- Visit our website and click on ‘Support’ at the top of the page.
- Click on ‘Help Center’.
- Click on ‘Submit a request’ for amber support.
- Enter the email used for your student housing booking with us.
- In ‘Select your query’, choose ’Booking Cancellation’ from the drop-down menu.
- Create a ticket including your personal details, the name of the student accommodation you've booked through us, your phone number, and the reason for your cancellation request.
- Click the ‘Submit’ button after filling in all the necessary particulars.
Our dedicated amber support team will contact you within the next 2 working days after you've raised the cancellation ticket for your student accommodation. Please keep in mind that cancellation terms and conditions will apply.