How do I report issues with the amenities?

How do I report issues with the amenities?

Your comfort and satisfaction are of utmost importance to us. Should you encounter any issues with the amenities, we have multiple channels for reporting:

  • Contact the on-site maintenance team
  • Speak with the reception
  • Reach out to your dedicated booking executive for help

We aim to resolve any concerns promptly to ensure a comfortable stay in your student housing.

If you have any questions or need student accommodation help, please don't hesitate to contact our amber support team or click on 'Submit a request' at the end of the page.