What is the process of booking?
To secure your dream accommodation with amber, kindly choose the property that best suits your needs and complete the corresponding booking form. Following the form submission, our team will promptly contact you to better understand your requirements. Once your preferences are clarified, we will proceed with the documentation and contract signing, ensuring a seamless booking experience.
What is the next step after filling out the booking form?
Upon submitting the booking form, our sales agents will contact you via telephone or WhatsApp to proceed with the booking process.
Does filling out the booking form mean that my booking is complete?
Not really. Filling out the booking form is just the first step. Once you've submitted the form, we'll contact you to proceed further. The booking process will be considered complete once the contract is signed.
How will the booking executives reach out to the student?
The booking executives will contact you via telephone, WhatsApp, and email.
Do I need a guarantor to complete my booking?
Yes. A guarantor is essential for you to complete your booking. We provide our guarantor services, and any student with an acceptance letter and financial resources; can avail of the guarantor services.
How do I cancel a booking?
To cancel a booking, submit a ticket with all details here and our support executives will reach out to you within 2 days. You can also contact us via Email or Phone. Cancellation terms and conditions will apply.
When should I book my accommodation?
You should book your student accommodation when you get the university offer. Before 4-5 months of your course starts, ideal accommodation could be sold out in case of delay.
When I put a request in, when should I hear from my booking expert?
Mostly, you would hear from us within an hour over E-mail/ Whatsapp/ Call or latest, within 17 hours.